Exchange Policy

At Jivijo (Radhe Fashions), we carefully check every order before dispatch. Please review our exchange terms before placing your order.

No Return Policy

We follow a strict No Return Policy. Returns are not accepted once an order has been delivered, and no refunds will be provided for general return requests.

Exchange Eligibility

• Exchanges are available within 5–7 days from the date of delivery.

• Products must be unused, unworn, unwashed, and in their original condition.

• Original tags, labels, and packaging must be intact.

• Exchange requests must be raised within the applicable exchange period.

• Exchange is subject to product availability and approval after inspection.

Semi-Stitched Products

Our products are semi-stitched. Customers are advised to carefully check the product details, measurements, and stitching requirements before placing an order. Once the product has been altered, stitched, or customized, it will not be eligible for exchange.

Non-Eligible Products

Products that have been used, washed, altered, stitched, damaged after delivery, or returned without original tags and packaging will not be eligible for exchange.

Exchange Process

To request an exchange, please contact us with your order number and clear photographs or videos of the product and packaging. Our team will review the request and provide further instructions if the exchange is approved.

Please do not send any product back without receiving confirmation from our team.

Contact Us

Jivijo (Radhe Fashions)
Email: jivijo2026@gmail.com
Phone: +91 8460435720